Privacy Policy

Effective Date: 1 June 2026

Welcome to RUKS WEAR. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from our website.

By using our website, you agree to the terms of this Privacy Policy.


1. Information We Collect

When you visit or shop from RUKS WEAR, we may collect the following information:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order details and purchase history

  • IP address and device information

  • Browser type and website usage data

We only collect information necessary to process orders, improve our services, and provide customer support.


2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Provide order confirmations and updates

  • Communicate with you about your purchases

  • Provide customer support

  • Improve our website, products, and services

  • Prevent fraud and unauthorized transactions

  • Comply with legal and tax obligations

With your consent, we may also send promotional messages or updates. You can unsubscribe at any time.


3. Data Protection & Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no online system is 100% secure, and we cannot guarantee absolute security of your data.


4. Payment Information

All payments are processed through secure third-party payment gateways.

We do not store your full credit/debit card information on our servers. Payment details are handled directly by trusted payment providers.


5. Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us:

  • Remember your preferences

  • Keep items in your cart

  • Analyze website traffic

  • Improve website performance

You may disable cookies in your browser settings, but some features of the website may not function properly.


6. Sharing of Information

We do not sell or rent your personal data.

We may share your information only with trusted third parties, such as:

  • Payment processors

  • Courier and shipping companies

  • Website hosting and analytics providers

  • Legal authorities, if required by law

These third parties only use your data to perform services on our behalf.


7. Data Retention

We retain your information only as long as necessary to:

  • Fulfill your orders

  • Maintain business records

  • Provide customer support

  • Meet legal, tax, and accounting requirements


8. Your Rights

You may request to:

  • Access your personal data

  • Correct or update your information

  • Request deletion of your data (where legally possible)

  • Opt out of marketing communications

To make such a request, contact us using the details below.


9. Third-Party Services

Our website may contain links or integrations with third-party services. We are not responsible for the privacy practices of those services. We recommend reviewing their privacy policies separately.


10. Children's Privacy

Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors.


11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.


12. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

RUKS WEAR
Email: ruks.wear@gmail.com
Phone: +92
Address: 153-S (Hall 1 LGF) Street No: Main Blvd, Civic-C, Phase IV, Bahria town, Rawalpindi, Pakistan
Business Hours: Monday–Saturday, 10:00 AM – 6:00 PM (PKT)