Welcome to Ruks Wear. These Terms & Conditions ("Terms") govern your use of our website and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms.
1. General
By using our website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.
We reserve the right to update, modify, or replace these Terms at any time without prior notice. The latest version will always be available on our website.
2. Products & Availability
We strive to ensure that all product descriptions, images, colors, and prices are accurate. However, actual product colors may vary slightly due to screen settings and photography.
All products are subject to availability. We reserve the right to discontinue any product or limit the quantities available for purchase.
3. Pricing
All prices are listed in Pakistani Rupees (PKR) and are inclusive of applicable taxes unless otherwise stated.
We reserve the right to change prices at any time without prior notice. Any price changes will not affect orders that have already been confirmed.
4. Orders
After placing an order, you will receive an order confirmation. This confirmation does not constitute acceptance of your order.
We reserve the right to refuse or cancel any order due to:
- Product unavailability
- Pricing or typographical errors
- Suspected fraudulent activity
- Incomplete or inaccurate customer information
- Any other reason deemed appropriate by our management
If your order is cancelled after payment has been received, a refund will be processed in accordance with our Refund Policy.
5. Payment
We accept the payment methods displayed at checkout, including secure online payment gateways, bank transfers, and other electronic payment methods as made available on our website.
Full payment must be received and successfully verified before your order is processed and dispatched.
In the event that a payment is declined, cancelled, or cannot be verified, we reserve the right to cancel the order without liability.
All transactions are processed through secure payment providers. While we take reasonable measures to protect your payment information, Ruks Wear does not store your complete payment card details and is not responsible for any issues arising from third-party payment service providers.
6. Shipping & Delivery
Delivery times are estimates and may vary depending on your location and courier services.
We are not responsible for delays caused by:
- Courier companies
- Weather conditions
- Public holidays
- Government restrictions
- Events beyond our reasonable control
Customers are responsible for providing accurate shipping information. Additional delivery charges resulting from incorrect addresses may apply.
7. Returns & Exchanges
Returns and exchanges are subject to our Return & Exchange Policy.
Unless otherwise stated:
- Items must be unused, unworn, unwashed, and in their original condition.
- Original tags and packaging must be intact.
- Requests must be made within the period specified in our Return & Exchange Policy.
- Sale, discounted, customized, or promotional items may not be eligible for return or exchange unless they are defective.
8. Order Cancellation
Orders may only be cancelled before dispatch.
Once an order has been shipped, cancellation is no longer possible and the order will be subject to our Return & Exchange Policy.
9. Intellectual Property
All content on this website, including but not limited to logos, designs, product images, graphics, text, videos, and trademarks, is the property of Ruks Wear and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without our prior written permission.
10. User Conduct
You agree not to:
- Use the website for unlawful purposes.
- Attempt to gain unauthorized access to our systems.
- Upload malicious software or harmful code.
- Misuse or interfere with the operation of the website.
- Violate the rights of other users.
11. Limitation of Liability
To the maximum extent permitted by applicable law, Ruks Wear shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or products.
Our total liability shall not exceed the amount paid by the customer for the relevant order.
12. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
13. Force Majeure
We shall not be liable for delays or failure to perform our obligations due to circumstances beyond our reasonable control, including natural disasters, strikes, pandemics, governmental actions, internet outages, or transportation disruptions.
14. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Islamic Republic of Pakistan.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts of Pakistan.
15. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
RUKS Wear
Email: ruks.wear@gmail.com
Phone:
Website: rukswear.com
Business Address: